indro Jurisdiction Notice

We at indro operate a gaming and sportsbook platform available only in jurisdictions where local law permits online wagering. This notice sets out our service availability, user eligibility, and your responsibility to verify compliance with your own jurisdiction's regulations. We do not offer our services in jurisdictions where online wagering is prohibited.

Our platform hosts live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sports betting (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers (mobile banking, local payment, online payment, e-wallet). All users must verify their identity before withdrawal and confirm that their access complies with local law.

By accessing indro, you acknowledge that you have read this notice and accept responsibility for verifying legal compliance in your jurisdiction.

Service availability and jurisdiction restrictions

We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are responsible for verifying that access and use of indro comply with the laws of their own jurisdiction. We are not liable for any legal consequences arising from your use of indro in a jurisdiction where such use is prohibited.

Our platform operates in supported regions across Indonesia, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. However, local regulations may vary by region or change over time. It is your responsibility to confirm that indro is legally accessible in your location before you open an account or deposit funds. If you are uncertain about the legal status of online gaming in your jurisdiction, we recommend consulting local legal counsel.

Account eligibility and user responsibility on indro

To open an indro account, you must be at least 18 years old and a resident of a jurisdiction where our services are legally available. You represent and warrant that you meet these eligibility requirements and that your use of indro complies with all applicable laws and regulations in your jurisdiction. We do not verify the legal status of online gaming in every jurisdiction; this responsibility rests entirely with you.

If you open an account in a jurisdiction where online wagering is subsequently prohibited, or if you relocate to such a jurisdiction, you must close your account immediately. We may suspend or close any account if we detect access from a prohibited jurisdiction or if we have reason to believe that your use violates local law.

We at indro operate only where local law permits. Your compliance with your own jurisdiction's regulations is a condition of using our platform.

Payment methods and deposit verification

We accept deposits through six e-wallet methods—DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet—and four bank transfer options: mobile banking, local payment, online payment, and e-wallet virtual accounts. All deposits are subject to Know-Your-Customer (KYC) verification before your first withdrawal. We require government-issued ID and proof of address to confirm your identity and verify that you are eligible to use indro.

Your payment method must be registered in your own name. We do not accept deposits from third parties or payment methods belonging to other individuals. If we detect deposits from unverified sources or payment methods that do not match your account details, we may suspend your account pending investigation.

Withdrawal and account closure

Withdrawals are processed to the same payment method as your most recent deposit. Your first withdrawal requires KYC verification: government-issued ID and proof of address dated within three months. We conduct verification within standard business windows. Once verified, subsequent withdrawals process without additional document requests.

If you wish to close your account, contact our support team. We will process any pending withdrawals and close your account within standard business windows. If your account is closed due to jurisdiction restrictions or policy breach, we will return any remaining balance to your verified payment method, subject to applicable legal holds or regulatory requirements.

Data protection and privacy

We collect and process your personal data to operate indro, verify your identity, process payments, and comply with legal obligations. Your data is stored securely and accessed only by authorized staff. We do not share your data with third parties except where required by law or to process your payments. For full details on how we handle your information, see our Privacy policy

We comply with applicable data protection regulations in the jurisdictions where we operate. If you have questions about how we use your data or wish to exercise your data rights, contact our support team.

Limitation of liability

We at indro provide our platform on an "as-is" basis. We are not liable for any legal consequences arising from your use of indro in a jurisdiction where such use is prohibited or restricted. We are not liable for losses resulting from service interruptions, technical errors, or unauthorized access to your account (unless caused by our negligence). Our liability is limited to the amount you have deposited on indro.

Changes to this notice

We may modify this notice at any time to reflect changes in applicable law or our service availability. We will notify you of material changes via email or through your indro account dashboard. Your continued use of indro after notification constitutes acceptance of the updated notice. If you do not agree with any changes, you may close your account.

Contact for legal inquiries

If you have questions about this notice, our jurisdiction restrictions, or legal compliance, contact our support team through the indro support form or email. We respond in English and Indonesian during standard business hours. For urgent legal or compliance matters, we will escalate your inquiry to our legal team.

By using indro, you acknowledge that you have read and understood this jurisdiction notice and accept full responsibility for verifying that your access and use comply with the laws of your own jurisdiction.